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Program Coordinator

Job Title: Program Coordinator
Reports to: Senior Director, Oncology Programs & Operations
Location: Homebased, USA
Job status: Full-time, Exempt

Job Summary: This position assists in the day-to-day management of Clinical Care Options’ independent medical education programs. The position supports the multiple Business Units in the development of online, live, and printed programs and performs a wide variety of tasks from educational grant submission to program launch through delivery and post-program administration.

Job Responsibilities

Key responsibilities include, but are not limited to:

  • Supporting the Program Directors in maintaining program schedules and ensuring on-time delivery of education program components. Tasks include attending weekly meetings and following through on action items, entering data and monitoring program deliverables, monitoring timelines of vendor deliverables, and solving or escalating problems that occur.
  • Assisting the Program Director in the facilitation of company interdepartmental communications including Strategy, Science, Marketing, Production, Grants, Technology, CME/Compliance, and Finance teams.
  • Communication with medical congresses/societies to assist the CCO Meetings Team arrange meeting spaces and accommodations for satellite symposia and other special events held throughout United States. Ensure all contracted services are provided as planned.
  • Coordinating with Marketing Team on recruitment efforts for live educational programs. Responding to questions, inquiries and providing information to meeting attendees and company staff.
  • Communication with and/or obtaining quotes from vendors (printing firms, translators, AV support, transcribers, etc.), negotiating rates and securing contracts/agreements following company protocols.
  • Assisting the Program Director to ensure that all independent educational program components are produced and delivered on time, and compliant. Mastering the use and maintenance of the company’s project tracking system, providing information, preparing status reports, and performing related tasks assigned by the Program Director.
  • Working with the Program Directors on financial tasks relating to budget development/reconciliation, forecasting, contract agreements, etc., to ensure that each program is delivered within budget. Reviewing monthly project P&L’s to maintain on-time, within budget status.

Travel: Following local guidelines and restrictions, travel to medical conferences in the U.S. is required to accomplish the responsibilities of this position.

Skills & Abilities:

  • Strong interpersonal and communication skills, oral and written
  • High energy level; ability to work with a sense of urgency
  • Ability to work independently and show initiative
  • Skill in organizing and handling diverse tasks under time demands
  • Knowledge of financial planning tools and processes (e.g., budgeting)
  • Skill in using PC and Windows software (Word, PowerPoint, Excel, and Outlook)

Education/Qualifications:

  • Undergraduate degree
  • 2-3 years business experience in project and/or account management
  • Knowledge of and skill in managing “program life cycles”
  • Skill and ability in budget development, forecasting, and account reconciliation

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor.

Clinical Education Alliance and its subsidiaries provide Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit factor.

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