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Director, Outcomes and Clinical Impact

Job Title: Director, Outcomes and Clinical Impact
Reports to:
Chief Strategy Officer
FLSA Status:
Department: Outcomes

The Director, Outcomes and Clinical Impact (Director, OCI) is responsible for leading and supporting the outcomes and educational impact assessment of CEA’s world class educational programs. Supporting a highly strategic and efficient organization based around CEA’s core philosophy of team. “What we do matters” making the Director, OCI a key driver in ensuring education has the highest value and impact with our learners.

Responsibilities for Director, OCI:

  • Business Strategy
    • Designs the overall vision and planning of outcomes and educational impact assessment.
    • Leverages the corporation’s growth vision to develop and evolve the strategies for outcomes and educational impact assessment.
    • Identifies, presents, gains approval for and executes new outcomes and educational impact assessment strategies, continually finding new and innovative ways to expand our education assessment.
    • Develop, execute, and report on the overall outcomes and educational impact assessment strategy
      • Present the big picture strategy, investments, timing, and ROI to key internal stakeholders to achieve approval
      • Identify, document, and execute the tactics to achieve established outcomes and educational impact assessment objectives
  • Clinical Strategy
    • Provides clinical context for outcomes assessment strategy and methodology.
    • Translates outcomes results and statistical analyses of CPD activities to the impact on patient care.
  • Operations
    • Responsible for execution, analysis, and distribution of outcomes reports to key stakeholders, both internal and external to CEA.
    • Develops outcomes policies and procedures to ensure consistency of process across all business units.
    • Designs outcomes and educational impact data compilation and reporting across specialty business units and therapeutic areas of strategic investment to assess impact of strategic investments and continuous funding. 
    • Directs workload of the department and determines needed solutions, as necessary
    • Collaborates with the science, educational strategy, and data departments to generate outcomes measurements, evaluations, and reports.
  • Culture
    • Creates and fosters a culture aligned with CEA’s core values (innovation, integrity, passion, and team).
    • Provides leadership to the organization’s outcomes team, while fostering a culture of accountability, professional development, high-performance, team values, and ethical behavior.
    • Manages assigned organization’s change initiatives by continuously assessing the need for change, championing change initiatives, and removing obstacles impeding constructive organizational change.
    • Responsible to clarify of duties and responsibilities, overall talent management, and succession planning of outcomes team.


  • Effective teamwork: Director, OCI must handle the team effectively by aligning the team’s performance with the organization’s goals.
  • Creative and entrepreneurial: the ability to grow at a fast pace in the current market.
  • Ability to attract and retain top talent through both talent acquisition and ongoing mentoring and support.
  • A strong communicator both to the executive team and to the organization.
  • Ability to grow and expand on a positive culture in a remote work setting.
  • Change agent: The Director, OCI should develop innovative strategies and lead change within the dynamic environment.
  • Ability to communicate to the various stakeholders and employees, tailoring the message to match their background, experience, and areas of interested / needs.

Position Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Minimum of three years of clinical practice, directly involved in patient care or commiserate healthcare profession educator experience. Advanced degree in a healthcare profession preferred.

Supervisory Responsibilities: Supervises staff in accordance with the organization’s policies and applicable laws. Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Travel Requirement: Travel to the corporate headquarters in Reston, Virginia, commercial supporters, medical conferences both in the US and internationally within the designated specialties as well as CPD and other education conferences and meetings is required in order to accomplish the goals of this position. 

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor.

Clinical Education Alliance and its subsidiaries provide Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit factor.

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